We offer a 30-day return window. You are eligible for a refund if:
The product is unopened, in original packaging, and fit for resale.
The product is faulty or not as described.
To request a return:
Email info@erodusformula.com within 30 days of delivery.
Include a description of the issue and photo proof if applicable.
Once approved:
A 15 USD shipping fee will be deducted from your refund.
You will receive a return label.
Important note: returns that are sent without an authorized return label or prior approval will be declined by our warehouse and cannot be refunded.
Refunds are issued within 30 days of receiving the return.
Bank processing times may take 10–30 business days.